The tools, documents, and open materials I would keep close when working in remote work ops
GitLab's handbook matters because it turns remote work from opinion into operating documentation. Reading how they write about async communication, text discipline, and informal connection is still one of the fastest ways to make your own system more deliberate.
The stack categories worth comparing here:
- documentation and knowledge management systems
- async communication and video tools
- hiring and onboarding workflows for distributed teams
Open materials worth opening side by side:
- GitLab handbook home: handbook.gitlab.com/
A reference point for what handbook-first operations look like in the open.
- GitLab all-remote guide: handbook.gitlab.com/handbook/company/culture/...
A strong public operating manual from a company that has lived the model at scale.
Working documents and guides:
- GitLab all-remote handbook: handbook.gitlab.com/handbook/company/culture/...
Still one of the most detailed public operating manuals for distributed teams.
- Doist on async communication: doist.com/blog/async-communication/
A readable piece on the craft of async work rather than just the tooling around it.
Async decision brief:
# Async brief
## Decision needed
## Why this matters now
## Recommended path
## Risks and tradeoffs
## Deadline for comments
## Final owner